Shipping Protection

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Orders are prepared within 24–48 hours and typically arrive within 7–14 business days. Tracking details are provided once your order is dispatched.

If an item arrives damaged, faulty or incorrect, contact our support team within 48 hours with your order number and clear photos. Our team will review the issue and help arrange the most suitable solution.

Eligible solutions may include an exchange, store credit or replacement. Cash refunds are not offered under the current policy, and sale items are final sale. Please read our Shipping Policy and Refund Policy for full details.

Full specifications and materials are listed in the product description.

Care: Follow the care or usage instructions included with your product. Keep it away from prolonged moisture, direct heat and harsh chemicals to preserve its condition.

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